Shipping Policy

Delivery:

We take between 4-5 Weeks Or As per Offer Report to deliver your ordered merchandise from the time you place the order on our site dmakenergia.com.

On the placement of an order, you will receive an email with complete details of your order including order number, tracking number, etc. Once your order has been shipped from our end, we shall track the order until delivery.

Before dispatching the product, we also do a quality check on the merchandise and then ship as per your order and destination.

We ensures that the fastest and most efficient dispatch & delivery chain is in place to get your orders to you as swiftly as possible from our warehouse.

The goods will be delivered within 4-5 Weeks or As per Offer Report from the date of dispatch for all deliveries within India and within 10 working days for all deliveries outside India.

To ensure that your order reaches you in the fastest time and in good condition, we ship your order through reliable courier service providers only.

Shipment Delays:

There might be delays due to unavoidable circumstances which would be beyond our control including festivals, holidays, lockouts, etc. refund or returns will be entertained during such times. However, exchange or replacement options will be available for this.

Despite our best efforts and those of our courier, certain issues can arise before your parcel is delivered. In order to guarantee you seamless service quality, we promises to do its best to find the causes and resolve the problem in a timely manner.

We work towards shipping your order within 4 working days from the date of order placed within India. However in some cases, depending on stock availability the duration for shipping the order may take longer and this will be intimated to you through telephone or email.

While we endeavor to ship all items under a single order at one time, at times due to the unavailability of some products, we may need to ship the order in parts. Should this case arise, information regarding the same will be shared with you through telephone or email. Please note that dmakenergia.com has the right to cancel any order if in case there is any mistake with the order like wrong pricing, product interchange, etc.. In such cases, the entire amount paid by the customer shall be refunded by dmakenergia.com within the refund timelines mentioned in our cancellation and refund policy.

We dispatch our product in the best possible packaging. While accepting the delivery, if the packaging is tampered with or damaged, kindly refuse delivery of the package and inform us through an email dmakenergia@gmail.com – dmakenergia@gmail.com (Monday to Friday, between 10 am and 6 pm) mentioning your order reference number and Name.

We will put in our best efforts to ensure that a replacement delivery is made to you at the earliest.

Please note that all items will be shipped to the shipping address mentioned in your order with an invoice mentioning the price, as per the Indian Tax Regulations.

To increase shipping security, a delivery receipt may be asked from you by the delivery company. If the product has still not been delivered after 30 days of purchase date, the customer is entitled to a refund of the purchase in full.