It takes 4-7 days to ship an order. Once shipped, a product should be delivered to you within 5 days. However, there might be some delay in delivery due to below mentioned reasons:

• If the area where you live is very interior in the region.
• Natural calamities like heavy rain, earthquake etc.
• Political disturbance, National and Regional holidays etc.

Sorry about this. Delivery time for an order cannot be changed yet.

This usually happens when you place an order as a Guest without creating an account on our website. If you first create an account and then place the order, it will reflect under your account. However, you can still track your order status by following the below mentioned step:

• Click on SIGN IN ACCOUNT on the top right corner of the website.
• Enter your details
• In case not show order on your Account you can Contact us our team.

We have you covered! We will call you and confirm your availability and reschedule the delivery for you.

Sorry, as per company policy, a package can’t be opened before delivery is accepted.But you can accept the package & get in touch with us later in case you have any concerns.

The courier person will call you before delivery only if he cannot find your location with the address shared.

Order can be cancelled only before dispatch. Once cancelled, complete amount will be refunded.

It takes 24hrs to cancel the order once the request is received on call.

Request received through mails will be fulfilled within 48hrs.

orders will be cancelled immediately if done via my accounts section

Of course, a product can be returned but only under the following circumstances:

• Product is physically damaged/defective
• Wrong item delivered
• return charge need to pay By customer.

You will be notified via call once your refund has been processed

The following is the timeline for refunds

• For cancellation before shipping, refunds are processed immediately
• If the order has been returned due to any other issue, we refund after we receive the item back at our warehouse and checked.

Our customer care team will get in touch with you immediately once you request a return

You can choose to pay for an order with any of the below methods:

• Net Banking
• Visa, MasterCard, Maestro and American Express Credit or Debit cards issued in India and 21 other countries
• NEFT/RTGS
• Cheque/DD

COD is not available

It means that the stock for the product is not available with our warehouse at the moment & so, you can’t buy it now.

Sorry, we don't deliver items outside India yet.

Cod (cash on delivery) is Not Available.

Accept a proof of purchase ( i.e. original invoice ) as proof to provide warranty service. If you face any trouble please contact us for help number 7043034626. Email :- dmak.repairing@gmail.com IF WARRANTY MENTION THEN ONLY WARRANTY COVERED.

RETURN & REPLACEMENT PROCEDURE FOR LED LIGHTS & ALLIED PRODUCTS.

1. TAKE A SCAN COPY OF TAX INVOICE – TAKE PHOTO OF FAULTY PRODUCT ALSO.
2. RETURNING OF MATERIAL: COURIER THE MATERIAL AS PER INVOICE ADDRESS PRINTED.
3. THE COURIER CHARGE SHALL BE BARED BY CUSTOMER FOR ONE WAY. OTHER SIDE OF REPLACED MATERIAL COURIER CHARGE SHALL BE BARED BY COMPANY.
4. RECEIVING OF MATERIAL AT FACTORY UPDATE SHALL BE AVAILABLE ON MO.- 7043034626
5. REPAIR/REPLACED MATERIAL SHALL BE SENT VIA COURIER/TRANSPORT.
6. THE COURIER DETAILS SHALL BE AVAILABLE WITH MO. – 7043034626
7. OTHER CONTACT NUMBERS (OF COMPANY) WOULD BE ABLE TO ANSWER FOR RETURN OR REPLACEMENT.
8. PLEASE CALL WITHIN WORKING HOURS (10.00AM TO 5.30PM) ONLY.