Once shipped, customer receives an SMS and E-mail on registered contact number and e-mail id containing courier company name and tracking number.
Or you can simply go to the "order" and see tracking details after fulfilled your order.
It takes 4-7 days to ship an order. Once shipped, a product should be delivered to you within 5 days. However, there might be some delay in delivery due to below mentioned reasons:
Sorry about this. Delivery time for an order cannot be changed yet.
This usually happens when you place an order as a Guest without creating an account on our website. If you first create an account and then place the order, it will reflect under your account. However, you can still track your order status by following the below mentioned step:
We have you covered! We will call you and confirm your availability and reschedule the delivery for you.
Sorry, as per company policy, a package can’t be opened before delivery is accepted.But you can accept the package & get in touch with us later in case you have any concerns.
The courier person will call you before delivery only if he cannot find your location with the address shared.
You can cancel an order using any of the below mentioned methods:
Order can be cancelled only before dispatch. Once cancelled, complete amount will be refunded.
It takes 24hrs to cancel the order once the request is received on call.
Request received through mails will be fulfilled within 48hrs.
orders will be cancelled immediately if done via my accounts section
Of course, a product can be returned but only under the following circumstances:
You will be notified via call once your refund has been processed
The following is the timeline for refunds
Our customer care team will get in touch with you immediately once you request a return
No need to worry! You can contact us to check if you’ve paid for the order. If you did successfully pay, the order will be placed for you by our team.
You can choose to pay for an order with any of the below methods:
COD is not available
Unfortunately, products listed as 'Out of Stock' or ‘Temporarily Unavailable’ are not available for sale
It means that the stock for the product is not available with our warehouse at the moment & so, you can’t buy it now.
Sorry, we don't deliver items outside India yet.
Cod (cash on delivery) is Not Available.
Warranty related information mention again product description.
Accept a proof of purchase ( i.e. original invoice ) as proof to provide warranty service. If you face any trouble please contact us for help number 7043034626. Email :- firstname.lastname@example.org IF WARRANTY MENTION THEN ONLY WARRANTY COVERED.
RETURN & REPLACEMENT PROCEDURE FOR LED LIGHTS & ALLIED PRODUCTS.